Designed for Eating Disorder Programs

    Eating Disorder Alumni Tracking

    Supporting Recovery After Discharge — Gently, Continuously, Effectively

    Recovery from an eating disorder doesn't end at discharge. In many ways, the period after formal treatment is when support matters most.

    The Challenge

    Relapse Often Starts Quietly

    Eating disorder relapse rarely begins with crisis. It usually begins with subtle changes.

    Increased rigidity around food

    Rising preoccupation with thoughts or rules

    Avoidance behaviors

    Emotional distress

    Disconnection from supports

    Unfortunately, many programs lose visibility during this period. Patients often disengage silently — and return only when symptoms are severe.

    This creates:

    Higher acuity readmissions
    Shortened recovery trajectories
    Lost continuity of care
    Missed early support opportunities
    Clinical Sensitivity First

    The TouchpointHQ Approach

    Our ED Alumni Tracking model is designed with clinical sensitivity as a first principle.

    We Do NOT Track

    • Weight
    • Calories
    • Food logs
    • Numbers or targets
    • Comparative metrics

    What We Monitor (Safely)

    • Frequency of eating disorder thoughts
    • Flexibility vs. rigidity patterns
    • Meal avoidance signals (non-quantitative)
    • Emotional manageability
    • Connection to supports
    • Confidence looking ahead
    • Requests for outreach or support

    All data is:

    Non-triggering
    Time-bounded
    Standardized
    Trend-based (not scored)
    Designed for awareness, not evaluation
    Simple Process

    How It Works

    1

    Enrollment at Discharge

    Patients invited to optional alumni check-ins focused on support

    2

    Gentle, Periodic Check-Ins

    Short check-ins at thoughtful intervals (30/60/90/180 days)

    3

    Clinically Safe Questions

    Focus on flexibility, emotional regulation, and confidence

    4

    Early Support Signals

    Changes over time indicate when outreach may help

    5

    Consent-Based Re-Engagement

    Patients can request a check-in from care team anytime

    Alumni Check-in

    See the Questions

    A gentle 7-question check-in designed for eating disorder post-discharge recovery support

    ED Alumni Check-in Form Preview

    1How often have eating-disorder thoughts felt present or distracting?

    Rarely
    Sometimes
    Often
    Most days

    2How flexible has eating felt for you?

    Very flexible
    Mostly flexible
    Somewhat rigid
    Very rigid

    3Have you found yourself avoiding meals or snacks?

    No
    Rarely
    Sometimes
    Often

    4How manageable have your emotions felt around food and body image?

    Very manageable
    Mostly manageable
    Hard to manage
    Overwhelming

    5Are you currently connected to support (therapy, nutrition, group, or other supports)?

    Yes, consistently
    Somewhat/Inconsistently
    No

    6How confident do you feel about staying on track over the next few weeks?

    Very confident
    Somewhat confident
    Unsure
    Not confident

    7Would you like someone from our team to check in with you?

    No
    Yes

    Non-triggering by design: No weight, calories, food logs, or comparative metrics.

    Value for Programs

    Why ED Alumni Tracking Matters

    Earlier Support, Lower Acuity

    Early outreach allows programs to re-engage patients at the outpatient or IOP level, reduce inpatient readmissions, and preserve recovery momentum.

    This improves outcomes and protects margins.

    High-Trust, High-Value Patients

    Former patients require no marketing spend, have established clinical relationships, re-engage faster and more successfully, and are more likely to remain in long-term care.

    Even modest improvements in alumni engagement produce meaningful revenue impact.

    Stronger Continuity of Care

    Programs increasingly need to demonstrate post-discharge support strategies, relapse-prevention frameworks, and longitudinal recovery stewardship.

    TouchpointHQ provides a defensible, modern model for ED continuity of care.

    For Clinicians & Patients

    Built for Clinicians. Trusted by Patients.

    Easy to explain at discharge
    Optional and patient-centered
    Invisible to daily workflows
    Configurable across levels of care
    ED-specific safeguards

    This is not monitoring.

    It's connection, awareness, and timely support.

    Frequently Asked Questions

    Recovery Is a Process — Stay Connected to It

    The strongest ED programs don't end care at discharge. They stay present, attentive, and ready — without pressure or judgment.

    TouchpointHQ helps you support recovery after treatment, when it's needed most.