What a behavioral health treatment tracking app should track
Treatment tracking means knowing, for each client, where they are in care and whether they are getting better. A useful app does three things: it collects the same validated measures at set points, it shows them on one timeline, and it flags the clients who are getting worse or dropping out before anyone notices in a chart review.
Tracking points across a course of care
| Phase | When | Typical measures |
|---|---|---|
| Intake | Before or at the first visit | PHQ-9, GAD-7, plus DAST-10 / AUDIT-C or PCL-5 where relevant |
| Active treatment | Every 2-4 weeks | The same measures as intake, so change is comparable |
| Left early (against medical advice) | 48 hours, 7, 14 and 30 days after | Short check-in and re-engagement questions |
| Discharge | Last week of care | Intake measures repeated for the outcome score |
| Alumni / aftercare | Monthly for up to 12 months | Brief relapse-risk and wellbeing check-ins |
Signs a client needs attention
- A safety question answered positively — the clinician is alerted and the client sees the 988 Lifeline.
- A score rising five points or more since the last check-in.
- Two missed check-ins in a row, which often comes before dropping out.
- No improvement by the midpoint of the planned course.
The workflow end to end
Pick a schedule
Choose measures and timing once per program; new clients inherit it.
Add clients
One at a time or by roster upload.
Let it run
Emails, reminders and link expiry happen automatically.
Review the timeline
Open a client to see every score against days from treatment start.
Report
Export any date range for quality reviews, CARF or payers.
Related tools and guides
Frequently asked questions
Do clients need to download an app?
No. Each check-in arrives as an emailed single-use link that opens on any phone or computer.
Can it track substance use and mental health together?
Yes. A schedule can combine measures such as PHQ-9, GAD-7, DAST-10 and AUDIT-C for the same client.
What does it cost?
Free for 5 patients forever, then $29.99 a year per clinician or $199 a year per 10 clinicians.
References
- Lewis CC, et al. Implementing measurement-based care in behavioral health: a review. JAMA Psychiatry, 2019.
Educational information for clinicians. Screening results are not a diagnosis and do not replace clinical assessment. If you or someone you know is in crisis, call or text 988 for the Suicide & Crisis Lifeline.